FastRewards_banner

FastRewards is a point-based incentive program for our loyal FastCash customers! Choose from the different freebies and programs we offer.

Why choose FastRewards?

Get points every time you use FastPay

Endless choices ofpremium rewards and cash backs options

End-to-End fulfillment Options

Getting my Rewards!

  1. Only FastCash customers and FastPay members are eligible to use the FastRewards.
  2. FastCash customers and FastPay Members must be 18 years old and above.
  3. FCN Global reserves the right to suspend or exclude you from participating or continuing to participate in FastRewards, if:
    • In its opinion you have in any way breached the FastRewards Terms and Conditions or the Terms and Conditions of FastCash and FastPay.
    • In its opinion you conduct your account in a manner inconsistent with the object and intent of FCN Global.
  4. FastRewards Points are not transferable to any other person or convertible for cash.
  5. Minimum points required to redeem an item is 150 FastRewards points.
  6. Maximum points required to redeem an item is 50000 FastRewards points.
  7. If FastRewards points are not redeemed within 365 days, all FastRewards points will be considered null and void.
  8. To redeem a FastRewards items, customer must present 2 Valid ID’s.

Point Accumulation

  1. One (1) FastRewards point for every ₱50 transaction.
  2. Minimum points required to redeem an item is 150 FastRewards points.
  3. Maximum points required to redeem an item is 50000 FastRewards points.
    • One (1) FastRewards point for every Balance Inquiry on FastPay Wallet Account.
    • Two (2) FastRewards points for every Top-Up of FastPay Wallet Account.
    • Two (2) FastRewards points for every FastBillPay transaction worth ₱1500.
    • Three (3) FastRewards points for every FastRemit transactions at any FastCash Franchise Outlet.
    • Five (5) FastRewards points upon completing the FCN ID Check.
  4. Transactions that are eligible for FastRewards points include airline, auto-charged transaction, bills payment, restaurant, hotel, car rental, gas station, department and other retail stores and mail-order charges.

Redemption and Process

  1. FastRewards will issue a Rewards Catalog which will set out the number of points required for you to claim a Reward for each good and/or service.
  2. You can redeem FastRewards items by calling the FCN Support Center at +(63)646-9888. Redemption requests can also be made through our website, www.fcnglobal.com.
  3. Rewards can only be redeemed in accordance with the current Rewards Catalog.
  4. Once redemption has been processed, it cannot be revoked or cancelled.
  5. If, upon delivery to you, a Reward is defective or damaged, you can request an exchange for the same Reward within 48 hours of receipt by calling FCN Support Center.
  6. Redeemed Rewards are not exchangeable for other Rewards, nor refundable, replaceable or transferable for cash or credit under any circumstances.
  7. Redemption of Rewards Items is subject to availability and suppliers’ restrictions.

Process

To redeem FastRewards items, follow the steps below:

Step 1: Go to FastRewards website, and choose the item you want to redeem.
Step 2: Fill out the FastRewards Redemption form, and input the stock number.
Step 3: Wait for the confirmation that you have successfully redeemed an item, and take note of the delivery date of Redeemed Rewards.